Secondary data required for this study was collected from different sources. This research is mainly based on Secondary Data. The study focuses on factors affecting satisfaction of Rail Passengers in India. The Indian railway can achieve success only when the passengers liked the services offered by the Indian Railways. Though the most favored made of travel in India is Railways hence there is good demand for the rail services. It has been considered that Indian Railways are not up to the standards of international level. Performance of Indian Railways relies on this fact that passengers are to be satisfied with the services they get. However there is requirement to do deep study about the factors affecting satisfaction of rail passengers. In view of the immense population, it depends on this mode of travelling and transportation. Railways are the lifeline of India because it provides economical and gratifying journeys and these are preferred by almost all the passenger who is frequently travelled by rail. This railways is not carrying passengers only but also emerged as a second largest employer in the world. It is the Railway which is catering the needs of long as well as short distance passengers. Being one of the biggest countries in terms of its geographical size, India requires efficient means of transport to cover long distance.
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